Legal
Cookie Policy
Last updated: August 2026
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help the site function correctly, remember your preferences, and allow us to understand how visitors use our pages.
Cookies We Use
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Keeps you logged in during your visit and remembers your questionnaire progress | Session | |
| lmc_answers | Saves your questionnaire progress in localStorage so you can return mid-way | Until cleared | |
| cookie_consent | Remembers your cookie preferences | 1 year | |
| _ga, _ga_* | Google Analytics - anonymous site usage statistics to help us improve the site | 2 years | |
| __stripe_mid | Stripe fraud prevention - required for payment processing to work securely | 1 year | |
| __stripe_sid | Stripe session - required for secure checkout | 30 mins |
Essential Cookies
Essential cookies are required for the website to function. They enable core features such as your patient account login, questionnaire progress saving, and secure payment processing. You cannot opt out of essential cookies without the site ceasing to function correctly.
Analytics Cookies
We use Google Analytics to understand how visitors use our site - which pages are visited, how long people stay, and where they come from. All data is anonymised and aggregated. No individual is identified. You can opt out via the cookie banner.
Managing Cookies
You can accept, reject or manage non-essential cookies via the cookie banner when you first visit our site, or at any time by clicking Cookie Settings in the footer of any page.
You can also delete cookies entirely via your browser settings. Note that deleting essential cookies will affect how the site functions and may log you out of your patient account.
Third Party Cookies
Stripe sets cookies for payment security purposes. These are considered essential as they are required for our checkout to function. Stripe's privacy policy is available at stripe.com/privacy.
Google Analytics cookies are set by Google. Google's privacy policy is available at policies.google.com/privacy.